On3 Media
On3 Media Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
On3 Media has 1.4 star rating based on 11 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Great content.
Cons: No reply from customer service after sudden loss of access, Not able to find help.Recent recommendations regarding this business are as follows: "Don't blink", "zero", "Answer your phone", "No recommendations", "I have no recommendation.".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
On3 Media has 1.4 star rating based on 11 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Great content.
Cons: No reply from customer service after sudden loss of access, Not able to find help.Recent recommendations regarding this business are as follows: "Don't blink", "zero", "Answer your phone", "No recommendations", "I have no recommendation.".
Most users ask On3 Media for the refund as a solution to their issues.
Consumers are not pleased with Diversity of Products or Services and Customer service. The price level of this organization is high according to consumer reviews.
Media from reviews
Top On3 Media Reviews
"Technical support"
Called; got a recording. I just want help in changing my On3 default/preferred team to ND. Somehow Auburn keeps showing up when I sign in. Help ! Bill...
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Technical support
Try to get a live talk with a customer service representative instead of being given the go around. My problem was not complicated.
I wanted help changing my college football screen/preferred team from Auburn to Notre Dame. Will probably cancel my subscription.
Bad experience.
Called; got a recording. I just want help in changing my On3 default/preferred team to ND. Somehow Auburn keeps showing up when I sign in.
Help !
Bill Dermott17@***.com
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerRefund
I subscribed to On.3 about 2-3 weeks ago and i cancelled it right away through my subscription in my apple settings and today 8-20 i just got charged 126.35$ and it doesnt show any subscription throughout my apple subscription's and i was wondering if i could get a refund for the money i have lost because i have cancelled it and its not charging me.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerBilling issues
Could never speak to anyone from company we were charged regular monthly charge of 12.83 Then a 128.39 came out 2 weeks laterWe went on line to cancel after not being able to anyone to resolve call bank and tuiover to fraud department Then Yesterday a charge of 12.83 came out for October after cancel service in Sept very very unhappy with this company
Cannot speak to a person. I have a billing question from an overcharge at my bank.
I would very much appreciate speaking with a representative to resolve this issue. It's been very difficult to even find a phone number.
Not everyone likes to text requests about issues. Again, please call me back at 803-371-****.
Preferred solution: Full refund
User's recommendation: Answer your phone
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerOvercharge
Can you please check my account my id# is RCKXCQU7E59Y. I was charged $131.69 for a renewal on 10/1/25.
I do not want to pay a yearly fee.
What are my options? Thanks.
Kermit Throckmorton
Salina, Kansas
Change method of payment
Nobody helped me. This is the most difficult website/customer service
anywhere. No order you use a disgusting title for your service.
I only want to update our method of payment.
User's recommendation: zero
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI am not able to access my subscription
I have not been able to access my subscription for the last few days, and I have been unable to find your phone number.
- Not able to find help
I need to change my method of payment.
I never spoke to anyone. If Rivals wants to continue doing business with us, please call me at 785-806-****. I need to change the method of payment because the Visa card on file has been compromised and shut down.
Preferred solution: A person to help me change the void credit card on file.
Dublin, Ohio
No refund
I dont recall signing up for annual renewal and ON3 took $128.69 out of my account. I want my refund.
Chicago, Illinois
Update credit card information
A complete clown show
The worst customer service ever. All I wanted was to update my credit card number.
It was impossible to get done .
A rediculous response and no explanation. No phone number to call either
Kings Mountain, North Carolina
Renewal
Can't reach anybody by phone to renew my account. Tried for over 2hrs. Worst company I have ever tried to reach by phone.
User's recommendation: Don't blink
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNot easy to cancel service
Poor! Not easy to contact to cancel a service.
Need human assistance when trying to contact your customer service center. That would help!
Refund of subscription
I have had my credit card charged for a full year subscription to On3. I never authorized this transaction and expect a full refund.
I was charged over $126.00.
Please refund my credit card as soon as possible! Pam O'Neill.
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerJohnnburgessjr@***.com
Not able to access the premium account that was transferred from Rivals. I've changed the password, but it only logs in as a non-subscriber.
Tiger Illustrated
CUTiger1977
User's recommendation: I was directed to delete the account and ON3 granted me access for a months while the issue is resolved. We are able to log in with our Rivals handle.
Media Expert Talks
Disinformation: Russian and Chinese trolls among us
How to know what’s fake on social media? In this video, Prof. Darren Linvill from Clemson University Media Forensics Hub explains how disinformation works, common tactics of political propaganda, the role of trolls, hashtags, and how to spot fake news.
Darren Linvill investigates data messaging and context accompanied by inauthentic behavior on social media networks. He also examines misinformation and disinformation in the rising field of social media forensics and data monitoring.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerLack of any customer service responsivness
Totally unresponsive to calls and emails after switching me from Rivals and blocking access. Two weeks with no follow-ups and still can't access.
- Great content
- No reply from customer service after sudden loss of access
Preferred solution: Deliver product or service ordered
User's recommendation: go on social media and complain
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerSubscription
Since the sale, merger, etc. of rivals, I have not been able to log on to my account.
I have been a member of the Texas Tech site for approximately 8-9 years. On July 6, I sent an email describing this same problem. I was contacted by Joy L. Heard from Joy L.
on July 7 for the last time. I have responded to her emails and nothing. When I became a member of the Texas Tech site, my email was eddiephy@***.net. Since that time, AT&T has discontinued sbcglobal.net.
My current email is eddiephy@***.com. When I try to log in, I am told my email and password are not compatible. When I use my current email to receive a code to change my password, I have never received that code. I paid my annual subscription on May 2, 2026, $118.97.
The last four digits of my credit card used are 6640.
I hope to hear from you soon. Thank you.
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCancel subscription
18 June 2025
There is a charge still being deducted from my bank account for
a subscription I have previously attempted to cancel?
Please cancel my subscription with ON3. I am requesting this a second time. So that there are no negative consequences between On3 and myself, CANCEL my subscription immediately
User's recommendation: Not applicable
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